Care for the patient. Support for everyone around them.
Nursing, aides, social work, chaplaincy and volunteers chart on one record, the IDG sees every change since the last meeting, and the family stays informed without calling the office.
- Signed BAA
- Encrypted and audited
- Assisted import
IDG prep that eats a day
The meeting agenda builds itself from patients whose plan-of-care review is due, and the minutes are signed in the same screen.
Election paperwork in a folder
Unsigned election statements, a missing addendum and NOE or NOTR deadlines each raise an alert on the patient.
Bereavement that quietly stops
Bereavement contacts have their own note template, so the months after a death are documented like any other visit.
Admission, HUV1, HUV2 and discharge on schedule.
The HOPE v1.03 item sets are built in, and each update visit window opens on the patient's alert list before it is due. Hospice RN visits record pain and symptom scales alongside plan-of-care updates.
- Window tracking for both HOPE update visits
- Benefit periods with CTI and face-to-face reminders
- Election statement draft covering 418.24(b) for counsel to approve
- Chaplain, social work, aide and volunteer visit templates
A family that sees the plan does not have to chase it.
Loved ones sign in to the portal with two-factor protection to see upcoming visits, the care team and messages, and the office answers from the same inbox it uses for everything else.
- Visit schedule and named care team
- Secure messages to the care team
- Statements and documents in one place
Configured for hospice from election onward
Disciplines, visit types and the documentation each one signs are in place when your team first logs in.
Visit types
- Hospice admission visit120m
- RN routine visit60m
- Hospice aide visit60m
- Social work visit60m
- Chaplain visit45m
- Volunteer visit60m
- Bereavement call30m
- Face-to-face encounter45m
Note templates
- Hospice RN visit
- Aide visit
- Medical social work visit
- Spiritual care visit
- Bereavement contact
- Volunteer visit
- Phone encounter
Licenses & credentials
- Physician (MD)
- Registered nurse (RN)
- Licensed practical / vocational nurse (LPN / LVN)
- CNA / home health aide (HHA)
- Medical social worker (MSW)
- Chaplain / spiritual counselor
Each rule links to its primary source. Not legal advice.
Coming from another system?
Hospices usually come to us from a home health and hospice suite. We carry benefit periods, election dates and the attending physician on every patient.
How an assisted switch works- Patient portal
- Online booking & reminders
- E-prescribing seats
- Google review requests
- Your website
- CRM, leads & referrals
- AI assistant · chat & voice
- Accounting & QuickBooks sync
- Bridge dashboard
- Unified inbox
- Telehealth rooms
- Monthly engineering hours
Related practice types
Questions
Does it handle both hospice and home health in one agency?
Yes. An agency with both service lines gets both programs on one patient record, with episodes or benefit periods per program and a combined subscription.
Can our chaplain and volunteers document without full chart access?
Roles carry specific permissions, and you decide what chaplains, aides and volunteers are able to open.
How do we know a HOPE update visit is coming due?
Both HUV windows — days 6 to 15 and 16 to 30 — are calculated from the start of care and posted to the alert list as they open, so the visit is scheduled inside the window rather than after it.
Is the election statement template ready to use as-is?
It is a draft written against 418.24(b). Your counsel should review and approve the wording before families sign it, the same as any consent your hospice uses.
A steadier system for the hardest work.
See an IDG agenda built from your own census during a walkthrough, or open the demo program now.