A virtual practice that still documents like a clinic.
Patients book a video slot, join a private room from their phone, and the note captures where they were sitting when you saw them — the detail licensure depends on.
- Signed BAA
- Encrypted and audited
- Assisted import
Video links pasted into texts
With Daily connected, each visit gets a private room with a random name that expires a few hours after the appointment.
Where was the patient?
The telehealth note requires the patient's location, the provider's location, the modality and the consent before it can be signed.
Refills that need a whole visit
Ten-minute refill visits and phone visits are their own appointment types, and prescriptions go out through DoseSpot.
Video, phone and async follow-up from one schedule.
New-patient video visits, short follow-ups and phone visits book from the availability you set for each provider. Reminders carry the visit time; the room opens from the appointment.
- Any HIPAA-eligible video link if you prefer your own
- No patient identifiers in room names
- Telehealth consent and licensure flags on your configuration
Controlled prescriptions with the date that matters.
DoseSpot handles EPCS once each prescriber is identity-proofed. Your configuration flags that the DEA's telemedicine flexibilities for controlled substances currently run through December 31, 2026.
- PHQ-9 and GAD-7 sent as a link before the visit
- Memberships, cash pay or insurance superbills
- Website, reviews and lead capture for a practice with no front door
Configured for virtual-first care
Video and phone visit types, the telehealth template and a dark practice theme are applied from your answers.
Visit types
- New patient video visit30m
- Follow-up video visit15m
- Phone visit15m
- Refill visit10m
Note templates
- Telehealth visit
- SOAP note
- Phone encounter
Licenses & credentials
- Physician (MD)
- Physician (DO)
- Nurse practitioner (NP / APRN)
- Physician assistant (PA-C)
Each rule links to its primary source. Not legal advice.
Your video vendor needs a BAA too
Video that carries PHI needs a Business Associate Agreement with the video vendor. Daily offers one on its HIPAA plan; your practice is responsible for having it.
Coming from another system?
Virtual practices often run on a telehealth-first EHR. Patients, appointment history and medications move over before your first evening of visits.
How an assisted switch works- Patient portal
- Online booking & reminders
- E-prescribing seats
- Google review requests
- Your website
- CRM, leads & referrals
- AI assistant · chat & voice
- Accounting & QuickBooks sync
- Bridge dashboard
- Unified inbox
- Telehealth rooms
- Monthly engineering hours
Related practice types
Questions
Does THNK Med check that my clinician is licensed in the patient's state?
Not automatically. The note records the patient's location for every visit, and the licensure rule is listed on your configuration so your team checks it.
Can patients join from a phone browser?
Yes. The room opens in the browser with a pre-join screen, without an app to install.
Can a virtual practice bill memberships instead of insurance?
Yes. Bill cash, insurance superbills or a monthly membership through your own Stripe account, or any mix of the three across your patients.
How do patients find their video room?
Text and email reminders go out ahead of time, and the patient joins from the appointment when it starts. Room names are random, so nothing in the link identifies them.
Run a virtual practice with a real chart behind it.
Start your application, or ask for a walkthrough built around your states and visit types.